Customer Management
Give every team - sales, support, billing - the same real-time view of a subscriber: their plan, history, tickets, and touchpoints.Â
Connect Every Telecom Operation with Smarter ERP
From the first sales call to the last field visit, from the network asset in the ground to the invoice in your customer's inbox - one platform connects it all.
// LIFECYCLE
Built for the full lifecycle
Most tools solve billing or field service or CRM. We connect the handoffs between them — because that's where telecom operations actually break.
// FIELD-FIRST
Field-first, not an afterthought
Real-time technician tracking, offline mobile access, and route optimization designed for crews who aren't sitting at a desk.
// SCALE
Scales with network complexity
From a single regional ISP to a multi-region operator managing thousands of assets - the platform grows with your footprint.
Where Operations
Fall Apart
Telecom Operations Are a Chain. Your Systems Shouldn't Be the Weak Link. A new connection sounds simple - until you follow the work behind it. Sales closes it. Credit approves it. Inventory prepares it. A technician installs it. Billing activates it. Support steps in when something goes wrong.
Now imagine each team using a different tool.
The Business Functions We Transform
One platform. Every operational layer of your telecom business. Whether you're a regional ISP, a mobile network operator, a cable provider, or a field-service-heavy telecom business, these are the operational layers we bring under one roof.
9Industries Served
OdooCertified Consulting Partner
10 DaysAvg. First Call To Roadmap
120+Process Assessments Delivered
Sales & Service OperationsÂ
Move leads from first contact to activated service without losing momentum - quote, approve, and provision in one workflow.Â
Field Service ManagementÂ
Dispatch the right technician, with the right skills and parts, to the right job — and track it live.Â
Project Management
Plan network rollouts and multi-site deployments with timelines and budgets visible to everyone involved.Â
Resource ManagementÂ
Know who's available, who's certified for what, and who's overbooked — before you commit to a deadline you can't hit.Â
Asset ManagementÂ
Track every router, modem, and cable run from warehouse to install to end-of-life, with full audit history.Â
Service TrackingÂ
Monitor SLAs and open issues in real time, with automatic escalation before a breach becomes a penalty.
Billing & Financial OperationsÂ
Usage-based, subscription, or hybrid billing - generated accurately and reconciled automatically.Â
Workforce ManagementÂ
Shift planning, time tracking, and performance visibility for both office and field staff.Â
How It All Comes
Together
From fragmented to unified - in four steps.
âś“
STEP_01 - Connect
We map your existing tools, data, and workflows so nothing gets lost in migration.
âś“
STEP_02 - Configure
The business areas above are modular - turn on what you need now, add the rest as you grow
âś“
STEP_03 - Go live
Teams start working from one system with role-based views: sales see pipeline, techs see jobs, finance sees invoices.
âś“
STEP_04 - Optimize Delivery Agent Assigned
Live dashboards surface what's working and what's leaking, so operations keep improving after go-live.
Why Telecom Teams
Work With GSUS
Not a CRM with telecom bolted on. Built
for telecom from the ground up.Â
// LIFECYCLE
Built for the full lifecycle
Most tools solve billing or field service or CRM. We connect the handoffs between them — because that's where telecom operations actually break.
// FIELD-FIRST
Field-first, not an afterthought
Real-time technician tracking, offline mobile access, and route optimization designed for crews who aren't sitting at a desk.
// SCALE
Scales with network complexity
From a single regional ISP to a multi-region operator managing thousands of assets - the platform grows with your footprint.
Flexibility Without the
Workarounds
Across telecom business models
01
Internet Service Providers
Manage installs, outages, and subscriber billing across residential and business tiers from one dashboard.
02
Mobile Network Operators
Handle high-volume subscriber management, usage-based billing, and device/SIM asset tracking at scale.
03
Cable & Broadband Providers
Coordinate technician crews, equipment inventory, and service-area SLAs across dense coverage zones.
04
B2B & Managed Service Providers
Run project-based rollouts, contract billing, and multi-site client delivery without spreadsheets holding it together.
What Better Connection
Looks Like in the Numbers.
When Sales, Service, Field Operations, And Billing Work From The Same Flow, The Impact Shows Up Across The Business.
↓ 0%
Average Service Activation Time
↑ 0%
First-Time Fix Rate
↓ 0%
Billing Disputes Per Cycle
↑ 0%
Technician Utilization
What teams Say
After training, this is what changedÂ
Earlier, our technicians often reached sites without the right parts or complete job details. GSUS helped us connect field service with inventory and scheduling in Odoo. Now technicians have the information they need before leaving, and our service team has much better visibility.
Billing disputes were taking too much time because customer, service, and billing information was spread across different systems. With Odoo, our teams now work from the same customer record, and we spend far less time tracing where billing issues started
We were struggling to keep track of routers and other equipment after installation. GSUS helped us bring asset and inventory tracking into Odoo. We can now see where equipment was issued, installed, or returned without depending on separate spreadsheets.
Our support team had to contact different departments just to understand a subscriber's service history. Now sales, support, and field teams can access the same customer information in Odoo. It has made issue resolution much faster and reduced repeated conversations with customers.
Frequently Asked Questions
Yes. Odoo can connect sales, subscriber management, service activation, field service, support, asset tracking, billing, and finance within one connected workflow.
Yes. Teams can manage technician scheduling, work orders, parts availability, service visits, time tracking, and SLA-related activities from one system.
Yes. Odoo can support subscription-based, usage-based, or hybrid billing workflows, depending on your business model and billing requirements.
Yes. Equipment can be tracked across purchasing, warehouse, installation, service, and end-of-life stages, giving your team better visibility into asset history.
Yes. We can assess your existing applications, APIs, data, and workflows and determine where integrations are needed to create a connected operational flow.
Yes. We can tailor the solution for ISPs, broadband and cable providers, mobile operators, and B2B or managed service providers based on their operational workflows.
Stop running telecom operations across ten tabs.Â
See how customer management, field service, billing, and everything between them work as one system - in a live walkthrough with your actual use case.Â